Director of Information Technology

About the Company

Provider of urgent and primary care centers for individuals in the Midwest, focused on an affordable approach to delivering urgent and primary care services. The Company’s primary objective is to provide a quality, convenient, and affordable healthcare option, with a commitment to offering a more personal care experience.

Job Summary

Midwest Express Clinic is seeking a Director of IT to join its growing team. This is a newly created role and will be an integral part of MEC’s commitment to providing Healthcare with Heart by creating and implementing policies and best practices and managing the organization’s IT function. The ideal candidate is a results-oriented, roll-up their sleeves individual. This position will work across teams to ensure data and systems security, reliable IT infrastructure, and business continuity. The Director of IT and must be able to operate and navigate in a fast-paced, highly entrepreneurial environment. The candidate for this role must be located in the Chicagoland market and will regularly visit the Company’s clinic locations throughout Northern Illinois and Western Indiana.

Candidates must be located in the Chicagoland or Northwest Indiana market.

The successful candidate will be responsible for the following:

• Owning the design, development, and implementation of organizational information systems, software applications, and IT support and infrastructure systems
• Managing internal IT resources and external Managed Service Providers
• Hands-on oversight of successful infrastructure standups, including the hardware and software needs of new clinic locations in a short timeframe
• Close oversight of existing IT infrastructure and asset management
• Company-wide IT security and compliance, with a hyper-focus on HIPAA compliance
• Systems migration project management
• IT budget and lifecycle management
• IT data analytics
• Conducting systems risk and IT Policy assessments
• Creating and implementing an Emergency Response Plan
• Overseeing Endpoint encryption
• Managing software licenses
• Rolling out organizational training and education on cyber security threats
• Driving collaboration across the organization to identify needs and developing scalable solutions

Education, Experience, and Systems Requirements:

• College degree preferred; equivalent experience will be considered
• Previous experience in healthcare industry preferable
• 5+ years of experience in IT managerial roles
• Microsoft Office Suite knowledge with strong Excel skills, including pivot tables, charting, formulas etc.
• Familiarity with:
  • Cisco Meraki
  • Networking equipment
  • Slack
  • Addigy
  • Intune/Entra
  • ProofPoint or similar email security software
• Knowledgeable about both windows and Mac operating systems
• Dicom experience nice to have

Personal Attributes

• Must be willing to direct the work of and perform work alongside existing IT resources in a lean and agile environment
• Demonstrated ability to adapt to changing circumstances and environment, strong analytical, critical thinking and organizational skills, attention to detail and ability to identify and implement process improvement capabilities
• Experience with policy or procedure development
• Self-starter, starting, and completing tasks without daily direction
• Ability to collaborate with all stakeholders, design, execute and successfully lead initiatives and projects
• Ability to adapt communication for different stakeholders, and promote continuous improvement, including the ability to adapt to and influence organizational culture
• Experience in high growth, entrepreneurial companies

The Salary range for this position is $100,000 - $150,000, final base salary compensation will be determined by factors such as skills, experience and/or education.